University of Arizona

If you have a deaf or hard of hearing student enrolled in your course, Disability Resources may schedule a Sign Language Interpreter or Communication Access Real-Time (CART) reporter to work in your class. The function of these rigorously trained professionals is to facilitate communication in your classroom.

Working with an interpreter:

  1. When using an interpreter, speak directly to the student and not to the interpreter. Refrain from saying, "tell her…”, as this is confusing and interferes with direct communication.
  2. Recognize that there is a processing time period required for the interpreter to interpret the message from its original language into another language (whether from spoken English to American Sign Language or visa versa). As such, there will be a delay in receiving information. The interpreter is typically 5-7 sentences behind the speaker. When you ask a question or take class comments, allow additional time so the interpreter will be able to interpret your message effectively.
  3. When showing videos or films, please inform the interpreter ahead of time. The interpreter is a resource in accessing a copy of the video with closed-captioning.
  4. If you have any questions regarding the interpreting process or how to work more effectively with the interpreter, please ask the interpreters.

Team Interpreting:

If your class is over one hour in length or particularly challenging, you will have a team of interpreters who will alternate approximately every 20 to 30 minutes. Both interpreters are constantly active in the team process, rotating between primary and support roles. The primary role is directed to the consumers and includes tasks such as signing and voicing. The support role is necessary to enhance the overall interpretation and includes regulating the overall setting, assuring appropriate, timely transitions, and monitoring the primary interpreter.

Working with a Communication Access Real-Time (CART) reporter:

CART reporters are trained court reporters who use a steno machine, laptop computer and software to record everything you say verbatim and in real-time. As you speak, the reporter types the text of your lecture which is then displayed on a computer monitor for the student to read. At the conclusion of each class, the reporter will provide a copy of the lecture text to the student. This copy is for the student only and is not shared with other class members.

  1. The reporter may need to meet with you or get printed materials from you to assure that all the technical terminology is entered into her computer's dictionary. This will help the reporter maintain a higher translation rate.
  2. Your reporter is not functioning in the same role as she would in a courtroom. Please do not ask her to "read back" portions of your lecture.
  3. Speak to the student, not the reporter, to facilitate direct communication.

Additional Resources:

Guidelines for Working with Interpreters/CART Reporters

Orientation to Serving College Students who are Deaf or Hard of Hearing