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ADA/504 Compliance

The University of Arizona is an equal opportunity, affirmative action institution. The University does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity, in its programs and activities.

In accordance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973, Section 504, no qualified person will be denied access to, participation in, or the benefits of, any program or activity operated by the University because of disability. The University will not discriminate against qualified individuals with disabilities in employment practices and activities, including, but not limited to, application procedures, hiring, tenure, promotion, advancement, termination, training, compensation and benefits. The University will not discriminate against a qualified individual because of the known disability of another individual with whom the qualified individual is known to have a relationship or association.

The following person has been designated to handle inquiries regarding The Americans With Disabilities Act (ADA) and the Rehabilitation Act, Section 504:

Sue Kroeger
ADA/504 Compliance Officer
Director, Disability Resources
1224 E. Lowell St.
Phone (520) 626-7674
TTY (520) 621-3268

The Role of the Disability Resource Center

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The Disability Resource Center (DRC) is the office designated to provide services, resources, and programs to facilitate equal learning and working opportunities for disabled faculty, staff, students, and guests of the University of Arizona.

The Disability Resource Center will, among other things:

  • Maintain records related to disability and requests for accommodation and ensure they are confidential and not shared exept where disclosure is required by law or is necessary to facilitate legitimate University processes;
  • Review accommodation requests related to applicants for employment, employees, students, or other individuals and consult with departments when determining reasonable accommodations;
  • Determine whether individuals are eligible for accommodation; and if so, the nature of the accommodation;
  • Provide and arrange or coordinate the provision of reasonable accommodations;
  • Review all decisions of unit administrators, supervisors, faculty or department heads that conclude that a proposed accommodation will result in an undue hardship, a fundamental alteration of a program or activity, will harm academic integrity or will create a direct threat;
  • Document the process for the determination and provision of reasonable accommodations and all other relevant activity;
  • Assist in ensuring access to Websites, Web-based courses, distance learning, and technology in libraries, computer labs, and other student service sites;
  • Review all blueprints, whether for new construction, alteration or renovation projects, to determine compliance with ADAAG and monitor all construction projects;
  • Provide technical assistance to the campus on barrier removal, modification or substitution of alternate paths of travel or locations of activities;
  • Assist departments in developing essential job functions and technical standards for academic programs.

Major services and programs provided by DRC include information and referral, determination and provision and coordination of reasonable accommodations (e.g., Sign Language interpreters, test accommodations, alternate print formats, academic aides, assistive technology, adaptive athletics/recreation, and wheelchair/equipment repair). Education and consultation are also provided to the campus community.

Rights and Responsibilities

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Students, Faculty, Staff, and Guests with Disabilities Have the Right to:

  • Full and equal participation in the services, activities, and benefits of the University of Arizona;
  • Reasonable accommodations, academic/work adjustments and/or auxiliary aids and services;
  • Privacy and to not have confidential information freely disseminated throughout the campus


Students, Faculty, Staff and Guests with Disabilities Have the Responsibility to:

  • Meet qualifications and maintain essential institutional standards for courses, programs, services, jobs and activities;
  • Identify as an individual with a disability when an accommodation is needed and to seek information, counsel and assistance as necessary;
  • Demonstrate and/or document how the disability limits their participation in courses, programs, services, jobs and activities; and
  • Follow published procedures for obtaining reasonable accommodations, academic/work adjustments and/or auxiliary aids and services; or when requesting barrier removal.


The University of Arizona has the right to:

  • Establish essential functions, abilities, skills, knowledge and standards for courses, programs, services, jobs and activities or facilities and to evaluate individuals with disabilities on this basis;
  • Determine the appropriate standards in developing, constructing, remodeling and maintaining facilities;
  • Confirm disability status and use an interactive process to determine whether requests for accommodations, academic/work adjustments and/or auxiliary aids and services are reasonable;
  • Select among equally effective accommodations, academic/work adjustments and/or auxiliary aids and services; and
  • Refuse unreasonable accommodations, academic/work adjustments or auxiliary aids and services, and/or facility-related barrier removal requests.

The University of Arizona has the Responsibility to:

  • Provide information to faculty, staff, students and guests with disabilities in accessible formats upon request;
  • Ensure that courses, programs, services, jobs, activities and facilities, when viewed in their entirety, are available and usable in the most integrated and appropriate settings;
  • Respond to requests on a timely basis;
  • Provide or arrange reasonable accommodations, academic/work adjustments and/or auxiliary aids and services in courses, programs, services, jobs, activities and facilities; and
  • Maintain appropriate confidentiality of records and communication except where permitted or required by law.

 

Reasonable Accommodation, Communication and Facilities

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The University will provide reasonable accommodation(s) upon request to otherwise qualified employees or students as required by law to ensure equal access to University employment, educational opportunities, programs, services, and activities in the most integrated setting, to the extent such accommodation(s) do not impose an undue hardship upon the University or constitute a fundamental alteration to a program or compromise academic integrity. In general, it is the responsibility of the employee or student to make their disability status and subsequent need for an accommodation known.

Once on notice for the need for accommodations, it is the responsibility of the DRC and the individual with a disability to engage in dialogue to identify possible accommodations and assess the reasonableness and effectiveness of the each potential accommodation. Determinations regarding accommodations on campus will be made on a case-by-case basis. The University need not provide any particular accommodation but will provide a reasonable accommodation, when appropriate.

For Employees:

A reasonable accommodation is any modification or adjustment to a job, an employment practice, or the work environment that makes it possible for a qualified individual with a disability to enjoy an equal employment opportunity. Examples of reasonable accommodation include, but are not limited to: job restructuring, modified work schedules, obtaining or modifying equipment or devices, modifying examinations, training materials, or policies, providing qualified readers and interpreters, reassignment to temporary light duty or a vacant position, making facilities readily accessible to an usable by individuals with disabilities.

For Students:

A reasonable accommodation is a reasonable modification in policies, practices, or procedures. Examples of reasonable accommodations include, but are not limited to: text conversion to accessible formats, interpreter services/real-time captioning, exam modifications, making facilities readily accessible to and usable by individuals with disabilities.

The University may provide auxiliary aids and services to qualified individuals with a disability to facilitate effective communication and access to benefits of University programs and activities.

All newly constructed University buildings, alterations to existing buildings and renovations, including improvements to the path of travel serving the renovated primary function area, will meet the ADA Accessibility Guidelines (ADAAG) to ensure that they are accessible to and usable by individuals with disabilities, when required by the ADAAG.

Disability Documentation and Confidentiality

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If a qualified individual with a disability seeks an accommodation, the individual is referred to the Disability Resource Center. The individual will provide appropriate and sufficient documentation to verify the need for an accommodation; and will request such accommodation. The individual with a disability will be an active participant in the interactive process to identify appropriate accommodations.

The Disability Resource Center generally is the custodian of records for students’ medical records obtained for the purpose of providing accommodations; the Campus Health Service Occupational Health Clinic and/or the Disability Resource Center is the custodian of records for employee’s medical records obtained for the same purpose. University administrators or departments will transfer all employees’ or students’ medical records they receive to the Disability Resource Center, which then makes a determination regarding who should maintain those records.

Disability and medical information is confidential and is not shared except where disclosure is required by law or is necessary to facilitate legitimate University processes, including granting appropriate accommodations, addressing direct threats or investigating claims or charges.

Appeal, Review and Grievances

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Any individual who is dissatisfied with a determination by the Disability Resource Center or a department or unit within the University regarding disability or accommodation may request a review of the individual’s case by the ADA/504 Compliance Officer prior to filing an internal complaint with the University of Arizona's Office of Institutional Equity.

Neither supervisors, faculty, program sponsors, service units nor unit administrators may deny independently a request for accommodation, but first must consult the Disability Resource Center. If, after consultation, such individuals disagree on whether a proposed accommodation results in an undue hardship, a fundamental alteration of a program or activity, harms academic integrity or creates a direct threat, the ADA/504 Compliance Officer in consultation with the University Attorney’s Office makes a final determination.

Grievances:
Individuals who believe they have been discriminated against on the basis of disability may contact the University’s Office of Institutional Equity to file a complaint. Individuals must file complaints within 180 days of the most recent allegedly discriminatory act. The Office of Institutional Equity also maintains a list of external agencies with which complaints may be filed and the deadlines for filing such complaints.

Resources

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Disability Resource Center

Contact:
E-mail: drc-info@email.arizona.edu

Phone:
Students and Employees: 520-621-3268
Participants in a University sponsored event or activity may contact the program sponsor directly or 520-621-3268
Facility alteration or barrier removal requests: 520-626-5490

ADA/504 Compliance Officer:

Sue Kroeger
Director, Disability Resources

1224 E. Lowell St.
Tucson, AZ 85721
Phone (520) 626-7674

Office of Institutional Equity:
(V) 520-621-9449
(TTY) 520-626-6768 or
Email at: equity@email.arizona.edu.

The procedures for filing complaints are set forth in the Internal Procedures For Investigating Complaints And Conducting Administrative Reviews publication, which is available from the Equal Opportunity and Affirmative Action Office or on the web at http://www.equity.arizona.edu/investigative_procedures

Information about deadlines for filing complaints with outside agencies can be found at http://equity.arizona.edu/deadlines

A complete list of external agencies dealing with complaints of discrimination can be found on the web at: http://www.equity.arizona.edu/resources